Training
our homeless
training is
THE PATHWAY TO
Resolving Conflict
with Empathy
The training was great… We have had countless “workshops” on dealing with problematic behavior or developing sensitivity over the years, but without the comprehensive core training that provides the WHY and links everything else together, they aren’t easily or consistently applied or transferable.
Kerry W.
tackles tough
SITUATIONS
straight
forward
EASY to
implement
deeply rooted
in compassion
Ready to Empower your staff?
monthly
live training
- Printable infographic
- Interactive workbook
- Certificate for each training
- Live Q&A with Ryan
COMPREHENSIVE online training
- Tools & scripts
- Completion certificates
- Unlimited access from work & home
more
confident staff
- Better understand patrons
- Pros at deescalating conflict
- Less problematic behavior
- More inclusive environment
TRY OUR TRAINING FOR FREE
No strings attached… we promise.
Only one staff member per organization (please!)
DIVE INTO…
-
CRISIS SITUATIONS
Fights
Sexual Harassment
Prejudice -
Specific Situations
Body Odor
Unattended Children
Ornery Teens -
SPECIALTY TOPICS
Staff Burnout
Patrons with Dementia
Service Animals
They are simple yet effective.
Sign up today for your free 2-week trial and see our training videos for yourself.
FREQUENTLY ASKED QUESTIONS
Great question! Click here to see detailed descriptions of our courses.
The Core Training is 3.5 hours long total. The Supplemental Trainings are approximately 1 hour each. All trainings are broken into multiple videos from 2-18 minutes each.
Subscriptions are for 1 year. During that time you will have access to the Core Training, Supplemental Trainings, and our monthly live trainings.
Our trainings are offered through Niche Academy.
No. Each person has his/her own account. You can choose to watch any of the trainings as a group but you do not have to.
Yes. Each staff member will have his/her own account. Staff members can log in from home (or anywhere else) and complete the trainings.
No. Users can view the trainings as many times as they would like.
Yes. The system will show the administrator each user’s progress.