Training

our homeless
training is
THE PATHWAY TO

Resolving Conflict
with Empathy

The training was great… We have had countless “workshops” on dealing with problematic behavior or developing sensitivity over the years, but without the comprehensive core training that provides the WHY and links everything else together, they aren’t easily or consistently applied or transferable.

Kerry W.

tackles tough SITUATIONS

straight
forward

EASY to
implement

deeply rooted in compassion

Ready to Empower your staff?

monthly
live training

  • Printable infographic
  • Interactive workbook
  • Certificate for each training
  • Live Q&A with Ryan

COMPREHENSIVE online training

  • Tools & scripts
  • Completion certificates
  • Unlimited access from work & home

more
confident staff

  • Better understand patrons
  • Pros at deescalating conflict
  • Less problematic behavior
  • More inclusive environment

TRY OUR TRAINING FOR FREE

No strings attached… we promise.

Only one staff member per organization (please!)

DIVE INTO…

  • CRISIS SITUATIONS

    Fights
    Sexual Harassment
    Prejudice

  • Specific Situations

    Body Odor
    Unattended Children
    Ornery Teens

  • SPECIALTY TOPICS

    Staff Burnout
    Patrons with Dementia
    Service Animals

Bottomline: Our trainings work.

They are simple yet effective.
Sign up today for your free 2-week trial and see our training videos for yourself.

FREQUENTLY ASKED QUESTIONS

Great question! Click here to see detailed descriptions of our courses.

The Core Training is 3.5 hours long total. The Supplemental Trainings are approximately 1 hour each. All trainings are broken into multiple videos from 2-18 minutes each.

Subscriptions are for 1 year. During that time you will have access to the Core Training, Supplemental Trainings, and our monthly live trainings.

Our trainings are offered through Niche Academy.

Yes we offer certificates for both the online training and live trainings.

No. Each person has his/her own account. You can choose to watch any of the trainings as a group but you do not have to.

Yes. Each staff member will have his/her own account. Staff members can log in from home (or anywhere else) and complete the trainings.

No. Users can view the trainings as many times as they would like.

Yes. The system will show the administrator each user’s progress.