Free Online Training
for nonprofit staff & volunteers
HOMELESS TRAINING
How to manage problematic behavior (compassionately!)
Recorded October 2023 – 47 minutes
In this training you will learn:
- How trauma damages the brain
- Four ways trauma makes de-escalation harder
- What you should do in the first 5 seconds
- Three core tools + how to test compliance
Plus
- Free Interactive Workbook
- Free Certificate of Attendance
Add ryandowd@homelesstraining.com to your contacts to ensure you receive your link to join.
SUBSTANCE ABUSE 101
An overview of effects and risks of common drugs
Recorded September 2023 – 44 minutes
In this training you will learn:
- How drugs impact the brain
- Warning signs (physical and behavioral)
- Risk of aggression and overdose
- Paraphernalia to look for
Plus
- Free Interactive Workbook
- Free Certificate of Attendance
Add ryandowd@homelesstraining.com to your contacts to ensure you receive your link to join.
Have a question? We can help!
Just email crystalp@homelesstraining.com
TAUGHT BY RYAN DOWD
Ryan Dowd is the former Executive Director of Hesed House, a large homeless shelter outside Chicago. Based on 20+ years of experience and tons of scientific research, Ryan now teaches organizations around the world how to de-escalate situations with vulnerable individuals. Since 2016, his trainings have been used by thousands of nonprofits, libraries, local government, businesses, etc. He is currently building a training series for McDonald’s on de-escalating conflict with individuals experiencing homelessness.
