Next Live Training


60-minute training

An overview of the effects
and risks of common drugs

RECORDED September 7, 2023

1:00 PM CT

11 AM PT / 12 PM MT / 2 PM ET

  • Substances covered:  crack / cocaine, methamphetamine, opioids/heroin/fentanyl, inhalants, alcohol and marijuana
  • For each substance:
    • Warning signs someone is under the influence or in withdrawal
    • Drug paraphernalia to look for at your organization
    • Risk someone will overdose or become aggressive

30-minute training

Drunk or High: How to de-escalate someone who is under the influence

October 12, 2023

1:00 PM CT

11 AM PT / 12 PM MT / 2 PM ET

  • Which substances are linked to aggressive behavior (and which is the worst!)
  • What you should ALWAYS do when dealing with someone under the influence.
  • The two types of drunk/high persons and how to handle each.

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If your organization has a paid membership to our trainings, you can attend for FREE.

Library staff in the following states can attend for free under your state's license:
  • Alaska
  • Arizona
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  • Missouri
  • New Mexico
  • North Carolina
  • Ohio
  • Oklahoma
  • Oregon
  • Queensland (Australia)
  • Utah
  • Wisconsin
  • free


    Author of the ALA book, The Librarian’s Guide to Homelessness.

    Former Executive Director of a large homeless shelter outside of Chicago.

    Global trainer to libraries, police departments, nonprofits and other organizations on how to compassionately manage problematic behavior from troubled individuals.