Free Online Training
How do you respond to someone experiencing delusions or hallucinations?
learn de-escalation tools (that are simple!) - april 30 or may 1
Mental Illness Short Course
High Risk and Low Risk Situations
Just 20 minutes!
Keep staff safe by giving them tools to...
Respond calmly to hallucinations or delusions
Recognize when a situation may turn violent
De-escalate with confidence and compassion

PICK your ORGANIZATION type & time
(Times are in your time zone)
**Add ryandowd@homelesstraining.com to your contacts to ensure you receive your link to join.
RESTAURANTS
Apr 30
10:00 AM
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2:00 PM
4:00 PM
May 1
10:00 AM
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GROCERY STORES
Apr 30
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4:00 PM
May 1
10:00 AM
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4:00 PM
CONVENIENCE STORES
Apr 30
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May 1
10:00 AM
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4:00 PM
RETAIL
Apr 30
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May 1
10:00 AM
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SECURITY
Apr 30
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May 1
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HOTELS
Apr 30
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May 1
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NONPROFITS
Apr 30
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May 1
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LIBRARIES
Apr 30
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May 1
10:00 AM
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HEALTHCARE
Apr 30
10:00 AM
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May 1
10:00 AM
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GOVERNMENT
Apr 30
10:00 AM
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May 1
10:00 AM
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TRANSIT
Apr 30
10:00 AM
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4:00 PM
May 1
10:00 AM
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BANKS
Apr 30
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May 1
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Have a question? We can help! Just email Megan (meganj@homelesstraining.com)

TAUGHT BY RYAN DOWD
Ryan Dowd is the former Executive Director of Hesed House, a large homeless shelter outside Chicago. Based on 20+ years of experience and tons of scientific research, Ryan now teaches organizations around the world how to de-escalate situations with vulnerable individuals. Since 2016, his trainings have been used by thousands of nonprofits, libraries, local government, businesses, etc. He is currently building a training series for McDonald’s on de-escalating conflict with individuals experiencing homelessness.