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learn how to prevent conflict
Serve people struggling with:
- homelessness
- mental illness
- substance abuse
- trauma
- etc.

what is
“pennies in the cup”?
It’s how we teach conflict prevention (which is KEY to conflict de-escalation!)
When working with customers, you:
- earn “pennies” by doing specific good things
- lose “pennies” by doing certain bad things
- spend “pennies” to enforce rules (without incident!)
It's simple and it works!
if you serve vulnerable people
This challenge is for
you!
WHAT IS THE CHALLENGE?

Watch Training
Watch Homeless
De-Escalation 301: Preventing Conflict and learn simple tools to prevent conflict.

Complete
Daily Tasks
Use tools taught in the
training (greetings, introductions,
questions, etc.)

earn
points
Check in daily to mark completed tasks and encourage other challenge participants.

win
prizes
Each completed task gets an entry in the daily raffle for fun prizes (shirts, water bottles, free training, and more)!

challenge starts in...
- 00Days
- 00Hours
- 00Minutes
- 00Seconds

- learn the "pennies in the cup" method
- Daily challenges to practice skills and win prizes
- Less conflict and more smiles
WIN PRIZES all month long!
- daily raffle
- most referrals by 3/8
- most number of points

Question?
We’re here to help! Just reach out to
[email protected]
or use the form to contact us.