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Frequently Asked Questions
In the Homeless Training Academy, how long are the online trainings?
The Core Training is 3.5 hours long. The Supplemental Trainings are approximately 1 hour each. All trainings are broken into multiple videos from 2-18 minutes each.
How long do we have access to the training?
Subscriptions are for 1 year. During that time you will have access to the Core Training, Supplemental Trainings, and new Supplemental Trainings that are released monthly.
How do we access to the training?
Our trainings are offered through Niche Academy.
Do you offer certificates?
Yes. We offer completion certificates for the Core Training and the Supplemental Trainings. A certificate is automatically granted through Niche Academy upon completion of each training.
Does our staff have to watch the training together?
No. Each person has his/her own account. You can choose to watch any of the trainings as a group but you do not have to.
Can staff members watch the training at home?
Yes. Each staff member will have his/her own account. Staff members can log in from home (or anywhere else) and complete the trainings.
Is there a limit on the number of times a user can watch?
No. Users can view the trainings as many times as they would like.
Can I monitor my staff's progress?
Yes. The system will show the administrator each user's progress.